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Welcome to Customer Care Centre.
 
 
 
Jazz One
One network, one nation, one rate … one brand, Jazz! Introducing Jazz One, which proves that it pays to be part of the biggest network in Pakistan.

Based on the premise of simplicity, Jazz One truly brings our promise of freedom to life. The freedom to call anyone, anytime, anywhere at the lowest rates ever.

Jazz One tariffs
Details Rates
Calls to any Mobilink number Rs. 1.00 / minute
Calls to any 3 Favorite Numbers Mobilink numbers Rs. 1.5 / 3 minute
Calls to all mobile networks & Landline numbers in Pakistan Rs. 1.60 / minute
SMS (to Mobilink) Rs. 1.0 / SMS
SMS (to other networks/landline) Rs. 1.5 / SMS
  • Call Setup fee of 40 paisas would only be charged with the first minute for each call
  • Call Setup fee of 40 paisas would not be charged for F&F calls (calls on favorite numbers)
  • Charges for Favorite Numbers number addition / modification are Rs. 15 + tax per number
  • Limited time offer
  Value Added Services Tariffs

Value Added Services Tariffs
Details Rates
Bolo SMS Outgoing (Mobilink) Rs. 2 + tax per 2 IVR minutes
Bolo SMS Outgoing (Any other network) Rs. 3 + tax per 2 IVR minutes
Bolo SMS Receiving directly Free
Bolo SMS Receiving later Rs. 1 + tax per 2 IVR minutes (this is available for Mobilink subscribers only)
MMS Outgoing per 50 KB (Rs.) 6
MMS Receiving (Rs.) Free
GPRS Rate per MB (Rs.) 18
  International Call Rates

Rates in Rs per minute (Including airtime charges)
Zones
Jazz One
Zone-1
3.00
Zone-2
8.00
Zone-3
14.00
Zone-4
17.00
Zone-5
20.00
Zone-6
194.35
Zone-7
357.34
Zone-8
77.30

Call setup fee of 40 paisas would only be charged with the first minute for each call.

Zones Information


Zone 1
Australia (L)Austria (L)Belgium (L)
Canada (L+M)China (L+M)Czech Republic (L)
Denmark (L)France (L)Germany (L)
Greece (L)Hong Kong (L+M)Hungary (L)
Ireland (L)Italy (L)Netherlands (L)
New Zealand (L)Portugal (L)Singapore (L+M)
Spain (L)Sweden (L)Switzerland (L)
United Kingdom (L)USA (L+M)
Zone 2
Bangladesh (L+M)India (M)Iran (L)
Japan (L)Kuwait (L+M)Malaysia (L+M)
Norway (L)South Africa (L)Thailand (L+M)
Zone 3
Australia (M)Bahrain (L+M)France (M)
India (L)Iran (M)Japan (M)
Philippilens (M)Saudi Arabia (L+M)Turkey (M)
UAE (L+M)
Zone 4
Afghanistan (M)Denmark (M)Egypt (M)
Germany (M)Ireland (M)Italy (M)
Netherlands (M)Nigeria (M)Norway (M)
Oman (L)Qatar (M)Spain (M)
United Kingdom (M)
Zone 5
Afghanistan (L)Albania (L)Algeria (L+M)
American Samoa (L+M)Andorra (L+M)Angola (L)
Antigua and Barbuda (L+M+PS)Argentina (L+M)Armenia (L+M+PS)
Aruba (L+M)Austria (M+PS))Azerbaijan (L+M)
Bahamas (L+M)Barbados (L+M)Belarus (L+M)
Belgium (M+PS)Belize (L)Benin (L+M)
Bermuda (L+M)Bhutan (L+M)Bolivia (L+M)
Bosnia Herzegovina (L+M)Botswana (L+M)Brazil (L+M)
Brunei Darussalam (L+M)Bulgaria (L+M)Burkina Faso (L+M)
Burundi (L+M)Cambodia (L+M+PS)Cameroon (L+M+PS)
Cape Verde (L+M)Cayman Islands (L+M)Central African Republic (L+M)
Chad (L+M+PS)Chatham Island (L+M)Chile (L+M+PS)
Christmas Island (L)Cocos Island (L)Colombia (L+M)
Congo (L+M)Costa Rica (L+M)Croatia (L+M+PS)
Cyprus (L+M)Czech Republic (M)Denmark (PS)
Dominica (L+M)Dominican Republic (L+PS)Ecuador (L+M)
Egypt (PS)El Salvador (L+M)Equatorial Guinea (L+M)
Eritrea (L+M)Estonia (L+M)Ethiopia (L+M)
Faroe Island (L+M)Fiji Island (L+M+PS)Finland (L+M+PS)
France (PS)French Polynesia (L+M+PS)Gabon (L+M)
Gambia (L+M)Georgia (L+M)Germany (PS)
Ghana (L+M)Gibraltar (L+M)Greece (M+PS)
Guam (L+M)Guatemala (L+M)Guinea (L+M)
Guyana (L+M)Haiti (L+M+PS)Honduras (L+M)
Hong Kong (PS)Hungary (M)Iceland (L+M+PS)
India (PS)Indonesia (L+M)Iraq (L+M)
Ireland (PS)Ivory Coast (L+M)Jamaica (L+M)
Jordan (L+M)Kazakhstan (L+M)Kenya (L+M)
Kyrgyzstan (L+M)Laos (L+M)Latvia (L+M+PS)
Lebanon (L+M)Lesotho (L+M)Liberia (L+M)
Libya (L+M)Lithuania (L+M+PS)Luxembourg (L+M+PS)
Macao (L+M)Macedonia (L+M)Madagascar (L+M)
Malawi (L+M)Maldives (L+M+PS)Mali (L+M)
Malta (L+M)Mariana Island (L+M)Mauritania (L+M)
Mauritius (L+M)Mayotte (L+M)Mexico (L+M)
Moldova (L+M+PS)Monaco (L+M)Mongolia (L+M)
Montserrat (L+M+PS)Morocco (L+M)Mozambique (L+M)
Myanmar (L)Namibia (L+M)Nepal (L+M)
Netherlands (PS)New Zealand (M+PS)Nicaragua (L+M)
Niger (L+M+PS)Nigeria (L)Norway (PS)
Oman (M+PS)Palestine (L+M)Panama (L+M)
Paraguay (L+M)Peru (L+M)Philippines (L)
Poland (L+M+PS)Portugal (M+PS)Puerto Rico (L+M)
Qatar (L)Reunion Island (L+M)Romania (L+M+PS)
Russia (L+M+PS)Rwanda (L+M)Senegal (L+M)
Serbia and Montenegro (L+M)Seychelles Islands (L+M+PS)Sierra Leone (L+M+PS)
Slovakia (L+M+PS)South Africa (M+PS)South Korea (L+M+PS)
Sri Lanka (L+M)St Kitts and Nevis (L+M)St Lucia (L+M)
St Pierre and Miquelon (L+M)Sudan (L+M+PS)Suriname (L+M)
Swaziland (L+M)Sweden (M+PS)Switzerland (M+PS)
Syria (L+M)Taiwan (L+M)Tajikistan (L+M)
Tanzania (L+M)Thailand (PS)Togo (L+M)
Trinidad and Tobago (L+M)Tunisia (L+M)Turkey (L)
Turkmenistan (L+M)Uganda (L+M)Ukraine (L+M+PS)
United Kingdom (PS)Uruguay (L+M)Uzbekistan (L+M)
Vatican City (L+M)Venezuela (L+M+PS)Vietnam (L+M)
Virgin Island (UK) (L+M)Virgin Island (USA) (L+M)Yemen (L+M)
Zambia (L+M)Zimbabwe (L+M)
Zone 6
Cook Islands (L+M)Democratic Republic of Congo (L+M)Ellipso (L+M)
EMSAT (Satellite)Inmarsat - BInternational Freephone
Iridium (Satellite)Kiribati (PS)Maritime Communications Partner
Nauru (L+M+PS)Slovenia (L+M)Tokelau (PS)
Zone 7
GlobalstarGMSS networkInmarsat
Inmarsat - AInmarsat - A - DataInmarsat - Aero
Inmarsat - AOEInmarsat - AOWInmarsat - M
Inmarsat - M - SNACInmarsat - M4 - HSDInmarsat - O
Inmarsat - POInternational NetworksThuraya (Satellite)
Zone 8
Anguilla (PS)Antartica (L+M)Ascension Island (L+M)
Australia (Satellite)Comoros (M)Cook Islands (PS)
Cuba (L+M)Diego Garcia (L+M+PS))Djibouti (L+M)
East Timor (L+M)Falkland Islands (L+M)French Guiana (M)
Greenland (L+M)Grenada (PS)Guadeloupe (L+M+PS)
Guantanamo (L+M)Guinea Bissau (L+M+PS)Inmarsat - Mini M
Kiribati (L+M)Liechtenstein (M+PS)Madagascar (PS)
Marshall Island (L+M)Martinique (M)Micronesia (L+M)
Netherlands Antilles (PS)New Caledonia (L+M+PS)Niue (L+M+PS))
Norfolk Island (L+M+PS)North Korea (L+M)Palau (L+M)
Papua New Guinea (L+M)San Marino (PS)Sao Tom & Principe (L+M+PS)
Solomon Islands (L+M+PS)Somalia (L+M)St Helena (L+M)
St Vincent and Grenadines (PS)Tokelau (L+M)Tongua Island (L+M+PS)
Turks and Caicos Islands (PS)Tuvalu (L+M+PS)Vanuatu (L+M)
Wallis & Futuna (L+M)Western Samoa (L+M)

L : Mobilink International Direct Dialing to land line
M: Mobilink International Direct Dialing to mobile
PS: Mobilink International Direct Dialing to Premium Services Number
Terms and Conditions
  • Government taxes and conditions apply
  • Rates to mobiles in some countries may vary
  • Zone 6: 2.35 + 194.35 + 3.00(Off net Charge) + tax / min  (Easy & Budget)
  • Zone 7: 2.35 + 357.34 + 3.00(Off net Charge) + tax / min (Easy & Budget)
  • Zone 8: 2.35 + 77.30 + 3.00 (Off net Charge) + tax / min (Easy & Budget)
  • Zone 6: 3.00 + 194.35 + 3.00(Off net Charge) + tax / min  (Octane and JLF)
  • Zone 7: 3.00 + 357.34 + 3.00(Off net Charge) + tax / min (Octane and JLF)
  • Zone 8: 3.00 + 77.30 + 3.00 (Off net Charge) + tax / min (Octane and JLF)
  FAQS
 
1.
What is a call setup fee?
 

It is a nominal charge of Rs. 0.40 that would be charged on a per call basis. For example, the first minute charging for on-net call would be Rs. 1.40 (Rs. 1.00 on-net rate and Rs. 0.40 call setup fee) and from second minute onward the rate would be Rs. 1.00 / min.

2.
Is Jazz One SIM available in the market?
 

No, consumers can buy any Jazz SIM available in the market and convert their package to Jazz One. The first time package conversion is free. Every subsequent conversion will be charged at Rs. 10 + tax.

3.
Would call setup fee be charged on International calls as well?
 

Yes, call setup would be charged on international call as well.

4.
Does Jazz ONE becomes relatively expensive with introduction of Call setup fee?
 

No, Jazz ONE is in fact one of the simplest and most economical packages of Mobilink. Even with a call setup fee the first minute on-net rate is Rs. 1.40 per minute i.e. equivalent to Rs. 0.70 per 30 seconds. The rate becomes even more economical for calls with duration of more than a minute.

5.
Is Club Red discount applicable on Jazz ONE? Can an existing Club Red subscriber convert to Jazz ONE?
 

Yes, Jazz ONE users can subscribe to Club Red and get the discount. The existing club red subscribers can also convert to Jazz ONE and still avail the club red benefits.