Mobilink’s New Acquisition
Jazz Easy
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Welcome to Customer Care Centre.

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Jazz First

Your first package is always very important and reflects a lot of memories therefore Jazz brings “Jazz First” . Jazz First provides the simplest , convenient and most attractive rates on all networks around 24 hours.

Jazz First Tariffs
Details Rates
Calls to any Mobilink number Rs. 0.99 / 30 seconds
Calls to other mobile networks & Landline numbers in Pakistan Rs. 0.99 / 30 seconds
SMS (Jazz to Mobilink) Rs. 1.5 / SMS
SMS (Jazz to other networks) Rs. 1.5 / SMS
 
  • Jazz First will be the default package on New sales and MNP
  • Customers can migrate to other packages through IVR . The first migration is free however subsequent migration will be charged Rs.15+Tax
  • Call Setup fee of Rs 0.15 + Tax  would only be charged with the first pulse for each non discounted call
  • Call Setup fee of Rs 0.15 + Tax would not be charged on International calls
  • 19.5% FED and 10% Advance Income Tax apply on all charges.
  • 2% operational fee and 5% service fee will be applicable on all recharges through Jazz load and Scratch Card
  Value Added Services Tariffs

 Value Added Services Tariffs
Details Rates
Bolo SMS Outgoing (Mobilink) Rs. 2 + tax per 2 IVR minutes
Bolo SMS Outgoing (Any other network) Rs. 3 + tax per 2 IVR minutes
Bolo SMS Receiving directly Free
Bolo SMS Receiving later Rs. 1 + tax per 2 IVR minutes (this is available for Mobilink subscribers only)
MMS Outgoing per 50 KB (Rs.) 6
MMS Receiving (Rs.) Free
 

* If in case the user does not have enough balance at day end, charging attempts will be made against the user for the next 96 hours.
  IDD – Calling Destinations

 IDD – Calling Destinations
                                                                         
Destination
Landline 
 Mobile 
ABKHAZIA
14.95
14.95
AFGHANISTAN
19.95
17.95
ALBANIA
18.95
35.95
ALGERIA
16.95
29.95
AMERICAN SAMOA
20.95
20.95
ANDORRA
16.95
24.95
ANGOLA
16.95
18.95
ANGUILLA
24.95
24.95
ANTIGUA AND BARBUDA
16.95
16.95
ARGENTINA
12.95
24.95
ARMENIA
16.95
24.95
ARUBA
24.95
24.95
ASCENSION
148.95
148.95
AUSTRALIA
2.45
11.95
AUSTRIA
2.45
15.95
AZERBAIJAN
19.95
49.95
BAHAMAS
29.95
29.95
BAHRAIN
9.95
9.95
BANGLADESH
7.95
7.95
BARBADOS
20.95
20.95
BELARUS
24.95
35.95
BELGIUM
2.45
17.95
BELIZE
20.95
20.95
BENIN
35.95
35.95
BERMUDA
16.95
16.95
BHUTAN
16.95
16.95
BOLIVIA
16.95
18.95
BOSNIA
16.95
29.95
BOTSWANA
16.95
20.95
BRAZIL
20.95
24.95
BRITISH VIRGIN
24.95
24.95
BRUNEI DARUSSALAM
16.95
16.95
BULGARIA
49.95
49.95
BURKINA FASO
23.95
49.95
BURUNDI
16.95
16.95
CAMBODIA
16.95
16.95
CAMEROON
24.95
24.95
CANADA
1.90
1.90
CANADA YUKON
40.95
40.95
CANADA INDEPENDENTS
6.95
6.95
CAPE VERDE
24.95
24.95
CAYMAN ISLANDS
20.95
20.95
CENTRAL AFRICAN REP
35.95
35.95
CHAD
24.95
35.95
CHILE
14.95
18.95
CHINA
2.45
2.45
CHRISTMAS ISLAND
24.95
24.95
COCOS ISLAND
24.95
24.95
COLOMBIA
16.95
16.95
COMOROS
49.95
68.95
CONGO
35.95
35.95
COSTA RICA
14.95
20.95
CROATIA
12.95
20.95
CUBA
98.95
98.95
CYPRUS
2.45
8.95
CZECH REP
2.45
16.95
DEM. PEOPLE'S REP. OF KOREA
49.95
49.95
DENMARK
2.45
15.95
DIEGO GARCIA
198.95
198.95
DJIBOUTI
35.95
35.95
DOMINICA
24.95
24.95
DOMINICAN REP
16.95
16.95
DRC
49.95
49.95
EAST TIMOR
68.95
68.95
ECUADOR
16.95
24.95
EGYPT
15.95
15.95
EL SALVADOR
24.95
24.95
EQUATORIAL GUINEA
24.95
24.95
ERITREA
29.95
29.95
ESTONIA
8.95
35.95
ETHIOPIA
29.95
29.95
FALKLAND ISLANDS
68.95
68.95
FAROE ISLANDS
24.95
24.95
FIJI
24.95
24.95
FINLAND
16.95
16.95
FRANCE
2.45
11.95
GABON
19.95
23.95
GAMBIA
40.95
40.95
GEORGIA
15.95
17.95
GERMANY
2.45
15.95
GHANA
23.95
23.95
GIBRALTAR
15.95
68.95
GREECE
2.45
13.95
GREENLAND
148.95
148.95
GUADELOUPE
29.95
29.95
GUAM
14.95
14.95
GUATEMALA
16.95
16.95
GUINEA
40.95
40.95
GUINEA BISSAU
68.95
68.95
GUYANA
29.95
29.95
HAITI
24.95
24.95
HONDURAS
24.95
24.95
HONG KONG
2.45
2.45
HUNGARY
2.45
16.95
ICELAND
12.95
24.95
INDIA
5.95
5.95
INDONESIA
14.95
15.95
IRAN
7.95
9.95
IRAQ
15.95
15.95
IRELAND
2.45
29.95
ISRAEL
24.95
24.95
ISRAEL PALESTINE
20.95
29.95
ITALY
2.45
29.95
IVORY COAST
29.95
24.95
JAMAICA
29.95
29.95
JAPAN
5.95
13.95
JORDAN
14.95
16.95
KAZAKHSTAN
16.95
16.95
KENYA
18.95
15.95
KOREA
6.95
6.95
KUWAIT
9.95
7.95
KYRGYZSTAN
18.95
16.95
LATVIA
15.95
24.95
LEBANON
18.95
24.95
LESOTHO
24.95
24.95
LIBERIA
29.95
29.95
LIBYA
23.95
29.95
LIECHTENSTEIN
49.95
98.95
LITHUANIA
14.95
18.95
LUXEMBOURG
6.95
24.95
MACAU
16.95
16.95
MACEDONIA
16.95
49.95
MACEDONIA COSMOFON
49.95
49.95
MADAGASCAR
98.95
98.95
MALAWI
18.95
18.95
MALAYSIA
5.95
5.95
MALDIVES
68.95
68.95
MALI
24.95
24.95
MALTA
14.95
29.95
MARSHALL ISLANDS
29.95
29.95
MARTINIQUE
24.95
24.95
MAURITANIA
35.95
35.95
MAURITIUS
16.95
16.95
MAYOTTE
24.95
24.95
MEXICO
14.95
20.95
MICRONESIA
24.95
24.95
MOLDOVA
14.95
24.95
MONACO
14.95
49.95
MONGOLIA
16.95
16.95
MONTENEGRO
20.95
29.95
MOROCCO
20.95
49.95
MOZAMBIQUE
16.95
23.95
MYANMAR
29.95
29.95
NAMIBIA
20.95
20.95
NAURU
148.95
148.95
NEPAL
19.95
19.95
NETHERLANDS
2.45
15.95
NEW CALEDONIA
17.95
17.95
NEW ZEALAND
2.45
24.95
NICARAGUA
24.95
24.95
NIGER
20.95
20.95
NIGERIA
13.95
15.95
NORWAY
2.45
23.95
OMAN
13.95
19.95
PALAU
68.95
68.95
PALESTINE
20.95
20.95
PANAMA
16.95
16.95
PAPUA NEW GUINEA
68.95
68.95
PARAGUAY
16.95
16.95
PERU
16.95
20.95
PHILIPPINES
14.95
13.95
POLAND
12.95
18.95
PORTUGAL
2.45
17.95
PUERTO RICO
18.95
18.95
QATAR
15.95
15.95
REUNION
16.95
24.95
ROMANIA
14.95
19.95
RUSSIA
7.95
15.95
RWANDA
15.95
15.95
SAINT HELENA
148.95
148.95
SAINT KITTS AND NEVIS
23.95
23.95
SAINT LUCIA
23.95
23.95
SAINT PIERRE AND MIQUELON
49.95
49.95
SAINT VINCENT
23.95
23.95
SAMOA
68.95
68.95
SAN MARINO
19.95
29.95
SAUDI ARABIA
5.50/30 sec
5.50/30 sec
SENEGAL
20.95
35.95
SERBIA
18.95
49.95
SEYCHELLES
29.95
29.95
SIERRA LEONE
40.95
40.95
SINGAPORE
2.45
2.45
SLOVAKIA
14.95
20.95
SLOVENIA
16.95
35.95
SOLOMON
148.95
148.95
SOMALIA
68.95
68.95
SOUTH AFRICA
23.95
23.95
SPAIN
2.45
13.95
SRI LANKA
13.95
13.95
SUDAN
19.95
19.95
SWAZILAND
24.95
24.95
SWEDEN
2.45
15.95
SWITZERLAND
2.45
23.95
SYRIA
15.95
15.95
TAIWAN
6.95
14.95
TAJIKISTAN
16.95
18.95
TANZANIA
24.95
23.95
THAILAND
2.45
2.45
TOGO
68.95
68.95
TOKELAU
98.95
98.95
TONGA
49.95
49.95
TRINIDAD AND TOBAGO
18.95
18.95
TUNISIA
35.95
49.95
TURKEY
8.95
11.95
TURKEY NORTHERN CYPRUS
16.95
16.95
TURKMENISTAN
18.95
16.95
TURKS AND CAICOS ISLAND
40.95
40.95
TUVALU
68.95
68.95
UAE
11.95
11.95
UGANDA
16.95
16.95
UKRAINE
16.95
18.95
UK
1.90
19.95
UK Mobile (O2, Orange, T-Mobile, Vodafone, H3G)  
- 
13.95
USA
1.90
1.90
USA ALASKA
5.95
5.95
USA HAWAII, VIRGIN ISLANDS
2.45
2.45
URUGUAY
14.95
24.95
UZBEKISTAN
14.95
16.95
VENEZUELA
14.95
16.95
VIETNAM
16.95
16.95
YEMEN
14.95
13.95
ZAMBIA
14.95
16.95
ZIMBABWE
16.95
40.95
 
  IDD – Premium Destinations
 IDD – Premium Destinations
Destination
Rates
AEROMOBILE SAT
598.95
AUSTRALIA SAT
268.95
AUSTRALIAN EXT. TERRITORIES
198.95
BOSNIA  OLO
29.95
BOSNIA  SRPSKE
29.95
BOSNIA  SRPSKE MOBILE
35.95
BULGARIA ALT WIMAX MOBILE
98.95
BULGARIA BTC MOBILE
68.95
CANADA YUKON AND NEW TERRIT
29.95
CHILE EASTER ISLAND
68.95
CZECH REP. PRAGUE
16.95
DRC AUD
148.95
ELLIPSO SAT
428.95
EMSAT
428.95
FRANCE GLOBALSTAR MOBILE
68.95
FRANCE MOBILE (Premium)
23.95
FREEPHONE ITALY MOBILE
68.95
FREEPHONE ORIGIN FIX
68.95
FREEPHONE ORIGIN WIND
68.95
FREEPHONE PAYPHONE
68.95
FRENCH GUIANA
29.95
FRENCH POLYNESIA
29.95
GERMANY SPECIAL SERVICE MOBILE
19.95
GLOBAL NETWORKS ANTARCTICA
428.95
GLOBAL NETWORKS ANTARCTICA AUD
428.95
GLOBALSTAR SAT
428.95
GLOBALSTAR SAT ELSAC AUD
428.95
GMSS network
598.95
GRENADA CARRICOU
29.95
INDONESIA SAT MOBILE
16.95
IRELAND MOBILE (PREMIUM)
35.95
IRIDIUM PAGE
598.95
IRIDIUM VOICE
598.95
ITALY INTERMATICA MOBILE
68.95
IVORY COAST MOOV MOBILE
49.95
KIRIBATI
148.95
LAO P.D.R.
16.95
LITHUANIA FIX OTHERS
98.95
MARITIME COMM PARTNER SATELLIT
268.95
MOLDOVA MOLDCELL MOBILE
35.95
MONTENEGRO MTEL MOBILE
49.95
NETHERLANDS ANTILLES
19.95
NIUE ISLAND
148.95
NORFOLK ISLAND
268.95
ONAIR SAT
268.95
POLAND CENTERNET MOBILE
49.95
POLAND MOBILEYLAND MOBILE
49.95
RUSSIA GLOBALTEL SAT
428.95
SERBIA IPKO
40.95
SHARED COUNTRY CODE (Includes International Toll Free number – 0800)
698.95
SLOVENIA IPKO MOBILE
68.95
SWITZERLAND 3G MOBILE
68.95
SWITZERLAND AUDIOTEXT
49.95
SWITZERLAND IN PLUS PHONE MOBILEI
68.95
THURAYA
268.95
UK NATIONAL RATE
29.95
VANUATU
49.95
WALLIS AND FUTUNA
98.95
ALBANIA AUDIOTEXT
15.95
ANTARTICA AUDIOTEXT
268.95
AUSTRALIA AUDIOTEXT
268.95
AUSTRIA AUDIOTEXT
49.95
BELGIUM AUDIOTEXT
15.95
BOSNIA  AUDIOTEXT
268.95
BULGARIA AUDIOTEXT
15.95
CAMEROON AUDIOTEXT
148.95
CENTRAL AFRICAN REP AUDIOTEXT
98.95
CHILE AUDIOTEXT
15.95
COMOROS AUDIOTEXT
148.95
DENMARK AUDIOTEXT
10.95
ESTONIA AUDIOTEXT
148.95
FINLAND AUDIOTEXT
15.95
FRANCE AUDIOTEXT
10.95
GEORGIA AUDIOTEXT
148.95
GERMANY AUDIOTEXT
68.95
HUNGARY AUDIOTEXT
10.95
INTERNATIONAL AUDIOTEXT
23.95
IRELAND AUDIOTEXT
40.95
IVORY COAST AUDIOTEXT
148.95
JAPAN AUDIOTEXT
23.95
LATVIA AUDIOTEXT
98.95
LIECHTENSTEIN AUDIOTEXT
98.95
LITHUANIA AUDIOTEXT
98.95
MADAGASCAR AUDIOTEXT
148.95
MALDIVES AUDIOTEXT
68.95
MOLDOVA AUDIOTEXT
98.95
NETHERLANDS AUDIOTEXT
268.95
NIGER AUDIOTEXT
148.95
NORWAY AUDIOTEXT
29.95
POLAND AUDIOTEXT
428.95
PORTUGAL AUDIOTEXT
15.95
ROMANIA AUDIOTEXT
68.95
SEYCHELLES AUDIOTEXT
98.95
SIERRA LEONE AUDIOTEXT
49.95
SPAIN AUDIOTEXT
148.95
SWEDEN AUDIOTEXT
19.95
SWITZERLAND AUDIOTEXT
49.95
UAE AUDIOTEXT
29.95
UK AUDIOTEXT
40.95
USA AUDIOTEXT
15.95
VENEZUELA AUDIOTEXT
148.95
 

Terms and Conditions
  • Standard Tax of 19.5% applies on these rates
  • Now Mobilink customers can enjoy these new IDD rates from August 18, 2011.
  • Rates are in PKR
  • Charging pulse is minute unless mentioned specifically
  • The new base tariff shall be applicable by default on all Jazz & Jazba packages.
  • The tariff shall be applicable 24 Hours a day.
  • Indigo customers will continue to be charged for IDD UAE (L+M) as per existing Indigo tariff of Rs. 11.95 + tax / minute.
  • The tariff shall not apply on IDD calls to Premium & Satellite numbers of UAE.