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Welcome to Customer Care Centre.
 
 
 
Daily Unlimited SMS Bundles

Send loads of SMS to any network – now on your own terms! That's right – the Daily SMS Bundle is back by popular demand! Once again, you can enjoy unlimited SMS without signing up for the entire month's SMS subscription. So why wait when you can send SMS as low as Rs.3.99 per day to any network, any time – only with Jazz!

 
Jazz SMS Bundles
  Price* SMS Validity Minimum Balance Req. (with Tax)
Daily Bundle Rs. 3.99 1,200 24 hours

Rs. 4.77

  • *19.5% FED and 10% Advance Income Tax apply on all charges. 2% operational fee will be applicable on all recharges through Jazz load and Scratch Card (applicable from November 22nd, 2011)
  • This is a Limited Time Offer
  • The Daily SMS Bundle will come with auto re-subscription facility, i.e. if you want to continue using the bundle you will not have to re-subscribe through *101*1*01# every day.
Subscription Process
These bundles can be subscribed through USSD as well as IVR.
  1. Subscription through USSD:
    • Subscriber will enter *101*1*01# on mobile screen and press send
  2. Customer will receive a confirmation reply

    USSD Codes Summary

     
      Daily Bundle
    SMS Bundle Information *101*3*01#
    Subscription Method *101*1*01#
    Un Subscription Method *101*4*01#
    Free SMS Balance Inquiry *101*2#
    SMS/Minutes and service inquiry will be charged at Rs. 0.10+Tax/Transaction

  3. Subscription through IVR:
  4. Dial 121 for Jazz Features Menu

    1. Press 6 for New features
    2. Press 3 to Hear information about SMS bundles
    3. Press 1 to Subscribe to SMS bundles

    And then

    1. Press 1 for ‘ Daily Bundle ’
    2. Press 1 to confirm the selection

    Customer will hear confirmation message after the subscription

  IVR Flow
Subscription Process - IVR
  FAQs
  • 1 Can I use the SMS bundles to send SMS to other local networks or PTCL numbers?
  • Yes! This new bundle allows you to send an SMS to whoever you want, irrespective of their network. For any other information regarding bundle you can enter *101*3*01# and press send for information regarding daily bundle.

  • How can I check whether my SMS Bundle is still valid?
  • To check the validity of SMS bundles

    • Enter *101*2 # and press send
    • OR Simply dial 121, press 6, and then press 3

  • How can I check the number of SMS I still have left from my SMS Bundle?
  • To check balance of SMS left in your account

    • Enter *101*2 # and press send
    • OR Simply dial 121, press 6, and then press 3

  • How much will I be charged if I want to send an SMS once my bundle has either expired or finished?
  • You will be charged as per your package’s tariff rate for an SMS. To find details of your package and tariff, simply SMS PP to 300 (Rs. 2+tax). 

  • When will the SMS of the SMS Bundles be awarded?
  • Free SMS will be awarded instantaneously upon subscription if you have the required balance in your account for the chosen bundle.

  • What will happen if I subscribe to another SMS daily bundle?

  • In case of multiple subscriptions, the count of SMS will be added to the previously unused SMS and the validity will be greater of the two subscriptions

  • Can Free SMS be used for short codes?
  • No, free SMS cannot be used for sending messages to short codes/VAS services.

  • Will my SMS bundle still be usable if I switch to some other Jazz Package?

  • Your SMS bundle will be applicable if you switch to any Jazz Package.When you convert to a different Jazz package you will be able to avail the SMS you have remaining. Please note that the SMS Bundle will remain subject to their validity period irrespective of what package you are using.

  • Can I still send SMS from my bundle if my account goes zero?
  • Yes. Customers can still send SMS if their bundle is still valid and if free SMS still remain, irrespective of your account balance.