• Mobilink users can subscribe to Mobilink Genie by sending an SMS with their name to 1610, in the format: <first name><space><second name>, e.g. writing “ali khan” in an SMS to 1610.
• The subscriber will receive a confirmation SMS, containing their Genie User-ID, PIN (Personal Identification Number), as well as the URL to download Genie. Click on the URL to download the application.
• Once downloaded and installed, run the Genie application and change your Genie PIN to ensure complete security.
• In order to start making a payment, your bank account or credit card needs to be enabled with the application.
• Note:

  • To enable your KASB bank account on Mobilink Genie, please call KASB Connect on 0800-5272-1
  • To enable your Citibank credit card an Mobilink Genie, please contact Citi Bank Helpline on 111-222-222
  • To enable you Atlas bank account on Mobilink Genie, please contact the Atlas Bank Helpline on 0800-24365.
• Once enabled from the partner bank, the customer will receive a bank PIN. The customer must run the application, in the “Other” options menu, go to “Manage Account” and change the PIN before conducting any transaction.

You are now ready to use Mobilink Genie to easy make payment at your own convenience – anytime, anywhere.