Total Customer Satisfaction is one of the key Mobilink values that place customers at the heart of our success. Safeguarding their trust and respecting their confidence is achieved with service, quality and value, beyond expectation. Catering to a diverse clientele spread across Pakistan, Mobilink Customer Care is more than glad to help you with your concerns, questions and suggestions – anywhere, anytime in PakistanHere is what sets Mobilink Customer Care apart:
Pakistan’s Largest Customer Care Network
Mobilink has the leading customer care footprint across the country, where our valued customers can find a Customer Care Centre, Franchise Centre, and countless Partner Retail Outlets virtually anywhere. North or South, left or right, you can find our support just around the corner.
Regional Languages Support (111)
At Mobilink, we understand the unique needs of each of our customers. Add a personal touch to your experience with our team of Customer Care Representatives, who communicate in your regional language. This is just one of the many ways how we make your Customer Care experience not only personal, but better.
24/7 Customer Support(111)
Be it any time of the day, you can count on our team of skilled Customer Care Representatives who are always ready to help with a smile.
Dedicated Corporate Relationship Support
By providing our corporate patrons with dedicated support, our Corporate Account Managers (CAMs) are more than happy to assist with personalized connectivity solutions and an array of services – so that your connections remain seamless and strong.
Each account has its own CAM (Corporate Account Manager), who assists the account holder with all their queries and concerns. The CAM’s maintain a very healthy and helpful relationship with their accounts, and ensure that each account is visited at least once every month by them. Club Postpaid remains a one-of-its-kind club in Pakistan, with top-notch services, unprecedented facilities, and the best voice quality.