Mobilink inaugurates its upgraded Customer Service Centre in Karachi

KARACHI: 21 May, 2008 - Mobilink, the country’s leading cellular service provider with more than 30 million customers and part of the Orascom Telecom Group, today launched its renovated and customized state-of-theart Customer Services (CS) Centre in North Nazimabad, Karachi.

The CS Centre offers different customer services, and in line with the company’s progressive outlook there is a Club Indigo desk for priority customer services and e-queue system. The facility is equipped with the latest technology to assist people fulfill their requirements with ease and speed. The CS Centre will enable all Mobilink customers to get services through one-window operations and provide fast and efficient services to all their JAZZ and Indigo subscribers.

Mustafa Peracha, VP Customer Services, Mobilink at the inauguration ceremony stated, “For Mobilink, customer care is of the utmost importance and we aim to support our customers by providing easy-to- ccess services throughout Pakistan. We have now equipped 4 Customer Services Centers in Karachi with state-of-the art facilities as we intend to go the extra mile in reaching out to our customers.”

The spacious, modern and technically advanced CS center is designed to cater to the current and future needs of the Mobilink subscribers. The Center extends its services from 9:00am to 5:30pm, with fully functional front-end counters operated by highly qualified and well trained staff.